The 8-step process for leading change, by Dr. John Kotter

  1. Establishing a sense of urgency
  2. Creating the guiding coalition
  3. Developing a change vision
  4. Communicating the vision for buy-in
  5. Empowering broad-based action
  6. Generating short-term wins
  7. Never letting up
  8. Incorporating changes into the culture

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